What happens after I've booked?
As soon as the booking has been made you will receive an order confirmation email . You can then expect to hear from our local assessor usually within 24 hours of the booking to arrange an assessment time.
Once the Energy Assessor has visited the property you will have your report completed normally within 24 hours of the property being assessed. You will be emailed when your EPC is ready for download (again please check your spam folder) and a copy will also be placed on the governments EPC Register.
How long is the EPC valid for?
The EPC is valid for 10 years.
Who needs an EPC?
The EPC is required by law when a building is constructed, sold or put up for rent. You will also need an EPC if you are applying for a feed in tariff for solar panels.
I have had my report why does it say ‘Insulation Assumed’ on it?
Whilst at the property the assessor will gather the required data and evidence to support his findings. The householder should have any evidence to support the presence of insulation to the floors, walls and roof available for the assessor at the time of the inspection. If there is no evidence then the assessor will simply state in the EPC software ‘insulation unknown’. The software will then make assumptions based on the age and construction of the building as to whether insulation is present. Next to this assumption the word ‘assumed’ will appear. This is not stating that insulation is definitely /definitely not present but is simply an assumption made by the software.